If you own a Mahindra XEV 9e or are thinking about buying one, the first thing you’ll need is a reliable way to get help when something goes wrong. Below you’ll find the official customer care number, email address, and the steps to reach the nearest service center in India. Keep this page bookmarked – it’ll save you time the next time you need assistance.
The quickest way to talk to a Mahindra representative is by phone. Dial 1800‑103‑7777 from any landline or mobile. The line is open 24/7, and you’ll be routed to a specialist who knows the XEV 9e inside out. If you prefer writing, send an email to [email protected]. Mention your vehicle registration number, a brief description of the problem, and a contact number – they’ll get back within 24 hours.
For in‑person service, use Mahindra’s online locator. Enter your PIN code on the service centre page and you’ll see the nearest authorized workshop, along with its phone number and operating hours. Most centres can handle battery checks, software updates, and regular maintenance without an appointment, but booking ahead reduces waiting time.
Battery warning light: The XEV 9e uses a high‑voltage lithium‑ion pack. If the warning light flashes, first check that the door and trunk are fully closed – a loose latch can trigger the sensor. Next, press the “reset” button on the dashboard for three seconds. If the light stays on, give the support line a call; they may guide you through a safe power‑cycle.
Charging problems: Make sure the charging cable is properly seated in both the vehicle and the wall outlet. Try a different outlet to rule out a faulty socket. If the vehicle still won’t charge, the on‑board charger may need a software update – the service centre can do this on the spot.
Air‑conditioner not cooling: Check the cabin filter; a clogged filter reduces airflow and makes the AC work harder. Cleaning or replacing the filter often restores performance. If the issue persists, it could be low refrigerant, which requires a certified technician.
Whenever you call support, have these details ready: vehicle identification number (VIN), current mileage, and a clear description of when the issue started. This helps the agent diagnose faster and reduces the number of back‑and‑forth calls.
Remember, Mahindra offers a 3‑year or 100,000 km warranty on the XEV 9e’s powertrain. Keep your service records and receipts; you’ll need them if a warranty claim comes up.
Having the right contact info at your fingertips makes dealing with any car trouble less stressful. Save the phone number, bookmark the service centre locator, and you’ll be ready for anything the road throws at your Mahindra XEV 9e.
Mahindra has launched the XEV 9e Pack 3, its top-spec electric SUV variant, at Rs 30.50 lakh (ex-showroom). It packs a 79 kWh battery with a certified 656 km range, Level 2 ADAS with five radars, a Snapdragon 8295-powered cockpit, and a 16-speaker Harman Kardon system. Deliveries for some variants start in July 2025, with full rollout by August 2025.