Indian Railway Catering and Tourism Corporation is a subsidiary of Indian Railways which is managed by the Railway Ministry that handles the catering, tourism and online ticket operations of the Indian railways. IRCTC has changed the face of railway ticketing in India. The main service of the Indian railways is to assist the queries, suggestions and complaints of the railway users and to make it easier, IRCTC has created a “customer care department” which helps in providing the support to the users of IRCTC India. The Indian railway also organizes the budget and the Indian tours for the Indian and Foreign tourists.
IRCTC has made a special package for the Bharat Darshan. IRCTC has started making dynamic marketing strategy with various states which can benefit the country in every manner. The recent reports also say that after the launch of IRCTC, Indian railways have increased its revenue which is a very good sign for the Indian railways. Customers can also book the Cabs, Flights, Hotels and e-Catering Services from the “IRCTC Mobile Application”.
IRCTC Customer Care Number & Toll Free Number
The good customer services always help the consumers in managing their life and make the consumer more comfortable. The department has mentioned its customer care number and other important phone number. The customers who are not able to connect with the customer care number can call on the below enquiry number.
Customer Care Number: 1800-111-139
In April 2015, the company reached the milestone by booking 13, 40, 000 tickets daily. The customers can also go directly to the head office address if their issues didn’t get solved on the various helpline numbers. The officials will guide the customers and solve their issues. This folio contains the “Registered Office address” of IRCTC.
IRCTC Phone Number
IRCTC has also detailed the information related to other types of railway services. The department has mentioned its various phone numbers which can be useful to the customers in every prospect of the services. If the customers want to know about the cancellation and the refund process, they can call to the below “Helpline numbers” and the executives will solve their problems.
IRCTC Railway Enquiry Number: 139
Indian Railways Helpline Number: 011-39340000
Fax Number: 011-23345400
IRCTC Internet Ticketing Customer Care Number for Delhi: 011-39340000
IRCTC Central Control Office Customer Care Number: 011-23345300
IRCTC Kolkata Control Office Customer Care Number: 033-26601743
IRCTC Delhi Control Office Customer Care Number: 011-23221147
IRCTC Internet Ticketing Customer Care Number for Chennai: 044 -25300000
IRCTC Mumbai Control Office Customer Care Number: 022-22618067
IRCTC Chennai Control Office Customer Care Number: 044-25353341
Indian Railways Customer Care Number Delhi: 011-3934-0000
Indian Railways Customer Care Number Chandigarh: 172-2530-0000
Indian Railways Customer Care Number Chennai: 044-2530-0000
Indian Railways Customer Care Number Ahmedabad: 079-2530-0000
Indian Railways Customer Care Number Hyderabad: 040-2530-0000
Indian Railways Customer Care Number Mumbai: 022-2530-0000
Indian Railways Customer Care Number Bangalore: 080-2530-0000
IRCTC Tourism Chennai Helpline Number: 044- 64594959
IRCTC Tourism Kolkata Helpline Number: 033- 22439045
IRCTC Tourism Delhi Helpline Number: 011- 23701100
IRCTC Tourism Mumbai Helpline Number: 022- 22644378
IRCTC Tourism Chennai Helpline Number: 040- 66201263
IRCTC Head Office Address
Head Office Address: Indian Railway Catering and Tourism Corporation Limited,
11th Floor, B-148, Statesman House,
Barakhamba Road, New Delhi-110001
IRCTC Social Media Profile
Social Media has the potential to provide the great benefit to the company as well as to the customers. Skilled resources that are capable and available to manipulate multinational corporations can be obtained from the social media which plays a major pole in justifying the company’s working progress. Customers can also avail the information of the company from the Social media web pages.
Check : Aadhaar Card Toll Free Number
Official Website: www.irctc.co.in/eticketing/loginHome.jsf
For E-Tickets: [email protected]
In a very short period, Indian Railway catering and Tourism Corporation has become the largest and the fastest growing e-commerce website in the Asia region. This organization won the website of the year award in the year 2014.